Shipping policy
Shipping
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method.
Australia
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Free standard shipping on all apparel orders over $150 AUD.
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Orders under $150 AUD: $11.95 AUD standard shipping.
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Express shipping: $19.95 AUD.
New Zealand
Shipping rates are calculated at checkout based on your location and selected shipping method.
United States
Shipping rates are calculated at checkout based on your location and selected shipping method.
United Kingdom
Shipping rates are calculated at checkout based on your location and selected shipping method.
Delivery Timeframes
Australia
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Metropolitan areas: 2–4 business days.
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Regional and rural areas: 5–8 business days.
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Express shipping: 1–3 business days.
New Zealand
Estimated delivery: 6–12 business days.
United States
Estimated delivery: 6–15 business days.
United Kingdom
Estimated delivery: 6–15 business days.
Please note that delivery timeframes are estimates only and may vary due to customs processing, local postal services, public holidays and peak shipping periods.
Duties & Taxes
International orders may be subject to local duties, taxes, VAT or customs fees depending on the destination country.
Where available, duties and taxes may be calculated and collected at checkout. Any additional customs charges imposed by local authorities are the responsibility of the customer.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Incorrect Shipping Information
Please ensure your shipping details are entered correctly at checkout. NUE Collective is not responsible for parcels delivered to incorrectly supplied addresses.
Lost or Delayed Parcels
While we will always do our best to assist, NUE Collective is not responsible for shipping delays caused by postal carriers, customs processing or circumstances outside of our control.