Privacy Policy

Mini Rhae Play Pty Ltd trading as NUE COLLECTIVE (ABN 62 682 768 716)

Privacy Policy

Mini Rhae Play Pty Ltd trading as NUE COLLECTIVE (ABN 62 682 768 716) (we, us or our) is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information. It applies to all personal information we handle, whether collected through our website, in person, or through other means.

Quick Overview

  • We collect information you provide to us and information generated when we interact with you

  • We use this information to operate our business, provide services, and improve your experience

  • We protect your information using secure systems and processes

  • You have rights regarding your personal information, including access and correction

Information We Collect

Basic identifying and contact details

  • Name

  • Address

  • Email address

  • Phone number

Service-related information

  • Payment and transaction details

  • Purchase history

  • Preferences for our services

  • Marketing preferences

  • Feedback and survey responses

Digital information

  • IP address and general location

  • Search and browsing behaviour

  • Website usage patterns

  • Cookie preferences

Professional information (for job applicants and workers)

  • Employment history

  • Professional experience

  • Required authorisations and licences

  • Registrations

How We Collect Personal Information

Directly from you

When you interact with us, contact us, make purchases, or complete forms.

Automatically when you interact with our website

Through cookies, analytics tools, and other online technologies.

From third parties

Including service providers, business partners, public sources, and organisations authorised by you.

Why We Collect, Hold, Use and Disclose Personal Information

We collect and use your personal information to operate our business and provide our services.

Business operations

  • Manage customer and supplier relationships

  • Process and deliver products

  • Handle inquiries and communications

  • Maintain billing and administrative records

  • Verify identity where required

Communication and support

  • Respond to questions and support requests

  • Communicate important service updates

  • Handle website or platform inquiries

  • Manage surveys, feedback, and events

Service improvement

  • Conduct analytics and market research

  • Improve business operations and services

  • Enhance our applications and platforms

  • Understand service use

Marketing and promotions

  • Send promotional and product updates

  • Manage marketing preferences

  • Run competitions, promotions, and offers

  • Provide additional customer benefits

Employment purposes

  • Assess job applications

  • Evaluate candidate suitability

  • Manage professional certifications

  • Maintain employment records

Legal and compliance

  • Comply with legal obligations

  • Respond to legal processes or court orders

  • Maintain required business records

  • Protect our legal rights

Disclosing Your Personal Information to Third Parties

We may disclose personal information to:

Service providers

  • IT providers

  • Data storage services

  • Web hosting

  • Payment processors

  • Marketing and advertising services

  • Analytics providers

Professional advisers

  • Bankers

  • Auditors

  • Insurers

  • Legal advisers

Business partners

  • Agents

  • Contractors

Corporate transactions

If we merge, are acquired, or sell assets:

  • Your information may be shared with advisers and included in transferred assets

Legal and regulatory bodies

  • Courts and tribunals

  • Government regulators

  • Law enforcement

Other parties

  • Third parties authorised by you

  • Emergency services when required

  • Other parties as permitted by law

Overseas Disclosure

While we store personal information in Australia, your data may be accessed or transferred overseas when:

  • Service providers are located overseas

  • We engage overseas partners

  • We use cloud-based systems

We take reasonable steps to ensure overseas recipients protect your information, including:

  • Providing only necessary information

  • Using contractual agreements requiring compliance with privacy laws

  • Monitoring how information is handled

Your Privacy Rights and Choices

Providing information

You can choose not to provide certain information, but this may limit our ability to provide some services.

Access to information

You may request access to personal information we hold about you. A reasonable administrative fee may apply.

Correction rights

You may request corrections to inaccurate, incomplete, or outdated information.

Marketing communications

You can opt out of marketing at any time via the unsubscribe link or by contacting us.

How to Contact Us or Make a Complaint

Step 1: Contact our Privacy Officer

Email: hello.nuecollective@gmail.com

Include:
Your name, contact details, details of your request or complaint, and any relevant dates or reference numbers.

Step 2: Our response

We will:

  • Verify your identity

  • Investigate or process your request

  • Respond within reasonable timeframes

  • Explain actions taken

  • Not charge for requests (other than reasonable access fees)

Step 3: If you're not satisfied

You may request a review or contact:

Office of the Australian Information Commissioner
Phone: 1300 363 992
Website: www.oaic.gov.au

Protecting Your Information

Technical safeguards

  • Encryption

  • Regular security testing

  • Threat detection systems

Operational security

  • Staff privacy training

  • Strict access controls

  • Security audits and incident response

Physical security

  • Secure premises

  • Controlled access

  • Safe disposal of physical documents

Public information

Any information shared publicly online can be accessed by others. We cannot control public posts.

How Long We Keep Your Information

We retain personal information only as long as necessary for our business or as required by law. When no longer needed, we securely destroy or de-identify it.

Cookies and Analytics

Cookies

Small files that store preferences, enable features, and improve browsing.

Tracking Pixels

Used to understand interaction with content and measure engagement.

Why we use them

  • Essential website functionality

  • Analytics and performance

  • Personalisation and recommendations

Your control

You may block or delete cookies, adjust browser settings, or update email image preferences. Blocking all cookies may affect website functionality.

Google Analytics

We use Google Analytics to understand website usage. Users may opt out via Google settings or privacy tools.

Meta advertising tools

We use Meta Pixel to measure ad performance and deliver relevant content. You may adjust your Meta ad preferences in your account settings.

Artificial Intelligence (AI) Technologies

We may use AI to:

  • Analyse data

  • Improve services

  • Automate tasks

  • Personalise experiences

  • Support customer service

Safeguards

  • Contractual protections with providers

  • Transparency about AI use

  • Human oversight

  • Regular accuracy testing

  • Security and risk assessments

Amendments

We may update this policy at any time by posting a revised version on our website. We encourage regular review to stay informed of changes.

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