Terms and Conditions
Mini Rhae Play Pty Ltd trading as NUE COLLECTIVE (ABN 62 682 768 716)
Terms and Conditions
1. Introduction
This website is operated by Mini Rhae Play Pty Ltd trading as NUE COLLECTIVE (ABN 62 682 768 716) (we, our or us). These terms and conditions (Terms) govern your use of our website and the purchase of products through our website. By using our website or placing an order, you accept these Terms and enter into a binding agreement with us.
2. Orders
You may order products as shown on our website. By placing an order, you agree to purchase the product(s) at the total price shown at checkout.
You must be at least 18 years old to place orders.
We may accept or reject any order and will notify you within a reasonable time if we reject your order. Once we accept an order, a binding agreement is formed for the supply of products under these Terms.
All purchases are subject to product availability. We do our best to keep products in stock and maintain accurate availability information on our website.
Any pre-order products will be clearly marked. Dispatch dates are estimates only, and we are not liable for delays or date inaccuracies.
We strive to ensure product descriptions, specifications, prices, and images are accurate. However, we do not warrant that product descriptions or other content is error-free, complete, or current. In the event of an error, we reserve the right to correct it and will notify you if this affects your order.
Colours and images may vary from actual products due to monitor settings, lighting, and photography.
We may cancel any accepted order before delivery for reasons including significant dispatch delays, inability to supply due to circumstances beyond our control, or website errors (such as incorrect descriptions or pricing). We will contact you using the details provided at checkout.
3. Payments
You must pay in full when placing your order. The total amount payable includes product prices, delivery charges, and GST, as displayed at checkout.
You remain liable for any import duties or charges imposed by customs or tax authorities. We are not responsible for delays or additional costs from customs clearance processes.
We accept the payment methods displayed on our website at the time of purchase. If we offer third-party payment options, your use of those methods is subject to their separate terms and conditions.
4. Delivery, Title and Risk
We deliver to areas specified on our website. If you are outside our delivery area, please contact us to discuss options.
Delivery timeframes are estimates only.
We use various delivery partners. Some deliveries require a signature; others may be left in a safe place or at a post office, depending on your preferences and our delivery partner’s policies.
We retain title to products until full payment is received. Until title passes to you, you must not create or permit any encumbrance, lien, security interest or third-party claim over the products.
Risk passes to you upon delivery to your specified address.
5. Returns
We offer exchanges (subject to stock) or store credit for change-of-mind returns in accordance with our Shipping and Returns Policy, available at www.nue-collective.com.
6. Australian Consumer Law
Nothing in these Terms modifies or excludes your rights under the Australian Consumer Law (Consumer Law Rights).
Our goods come with guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they are not of acceptable quality and the failure is not major.
If returning products under Consumer Law, you must initially cover any associated costs (e.g., postage). If your claim is valid, we will refund your return delivery costs and either repair, replace, or refund the product.
7. Limitations
Subject to your Consumer Law Rights and to the maximum extent permitted by law:
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Neither party is liable for indirect, consequential or special loss, or loss of profits, revenue, or business opportunities.
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Liability is reduced proportionately where the other party contributed to the loss.
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Each party’s total liability arising under these Terms will not exceed the amount paid for the specific product(s) involved in the claim.
8. Use of Our Website
You must not:
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breach privacy or upload personal information without consent
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defame, harass, threaten, or offend
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use the website unlawfully
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interfere with users or website operation
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introduce viruses, malware, or tamper with the website
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send spam or unsolicited messages
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use bots, scrapers, or automated tools
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provide false or misleading information
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use another person’s details without authorisation
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fail to secure your login credentials
9. Intellectual Property
All intellectual property in our website, products, branding, and content remains our property.
We grant you a limited, non-exclusive, non-transferable licence to use our intellectual property solely for personal use of our website and products.
You must not, without written consent:
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copy, reproduce, distribute, sell, publish, or broadcast our IP
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use it commercially
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modify or create derivative works
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frame or embed our content elsewhere
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remove copyright or proprietary notices
You may share our content on social media or blogs if you:
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do not claim ownership
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do not imply endorsement without written consent
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do not damage our reputation or use it illegally or misleadingly
If you submit content (reviews, comments, etc.), you:
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grant us a worldwide, royalty-free licence to use and display it
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warrant you own or have rights to submit it
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acknowledge we may remove it
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remain responsible for ensuring it doesn’t infringe rights or laws
10. General
Disputes
Parties must attempt to resolve disputes in good faith before commencing legal action. If unresolved, mediation will be used, with costs shared equally. This does not prevent seeking urgent court relief.
Notices
Notices must be in writing. Postal notices are deemed received after 48 hours; emails when sent.
Force Majeure
No party is liable for delays caused by events beyond reasonable control (e.g., supply disruptions, cyber attacks, natural disasters, government actions, pandemics).
Assignment
You cannot assign rights or obligations without written consent.
Privacy
We handle personal information in accordance with our Privacy Policy.
Amendment
We may update these Terms at any time by publishing revised terms on our website. The Terms applicable to your order are those in effect at the time of purchase.
Governing Law
These Terms are governed by the laws of New South Wales. Both parties submit to the exclusive jurisdiction of NSW courts.
Contact Us
Mini Rhae Play Pty Ltd trading as NUE COLLECTIVE
(ABN 62 682 768 716)
Email: hello.nuecollective@gmail.com
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